Support + Maintenance
Reliable partners in troubleshooting + maintenance
We take care of the technical stuff, so you can focus on the fun stuff. Our maintenance services and hands-on troubleshooting provide a resource for any technical issue that may arise for your business. We offer several monthly website maintenance plans that include 24×7 web uptime, downtime, and performance monitoring. In addition, we handle backups, malware and virus scanning, protection from hackers, broken link fixes, domain name management and much more.
how it works
Our Support Capabilities
We offer support services in 2 key stages: maintenance and troubleshooting. Our area of practice comprises of services that both fix and maintain online projects as well as offline tech systems.
Your website should evolve with the future of your business. Big Drop provides a proactive approach to website support to make sure that happens. Whether it’s updating CMS plugins or adding new content, your website is monitored and audited for updates and bugs constantly to keep your website moving toward the future.